Privacy Policy
Shamrock Valley Landscapes
Effective Date: 12/10/2025
This Privacy Policy explains how Shamrock Valley Landscapes ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you contact us, submit information through our website, respond to our advertisements, or interact with our services.
By providing your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you:
Submit a form on our website
Call, email, or text us
Respond to our advertisements
Interact with our scheduling, estimating, or messaging system
Connect with us through social media platforms (Facebook, Instagram, etc.)
Personal Information We May Collect
First and last name
Email address
Phone number
Service address or general location
Project details, service needs, or comments
Technical or Usage Information
IP address
Device or browser type
Pages visited
Time spent on our website
Interaction with ads or links
Technical data may be collected through tools such as analytics services, advertising pixels, cookies, or similar technologies.
2. How We Use Your Information
We may use your personal information to:
Respond to your inquiries
Provide estimates and scheduling
Communicate by phone, SMS, or email
Send reminders, updates, or service notifications
Send marketing or promotional messages (you may opt out at any time)
Improve our website, advertising, and customer experience
Monitor the performance of our ads and campaigns
Maintain internal business records
3. Lead Management & Third-Party Service Providers
We use secure third-party platforms and service providers to help us operate our business. These may include:
Communication delivery tools (SMS, email)
Customer lead management systems
Scheduling and workflow tools
Website hosting and analytics services
Advertising and marketing platforms
These service providers process information on our behalf and do not sell or own your personal data.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only in the following circumstances:
Service Providers
With trusted service providers who help us operate our business, including:
Lead and communication management
Hosting and analytics
Advertising or marketing services
Legal Requirements
We may disclose information if necessary to:
Comply with applicable laws
Protect our rights or property
Respond to law enforcement or government requests
With Your Consent
We may share information for other purposes that you authorize.
5. Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Technical or analytics data may be stored longer for trend analysis.
6. Cookies & Tracking Technologies
Our website may use cookies, pixels, and tracking tools including (but not limited to):
Analytics tools
Advertising and retargeting pixels
Measurement tools used by social media or ad platforms
These technologies help us understand website traffic and deliver more relevant advertising.
You can disable cookies in your browser settings at any time.
7. Your Privacy Rights
Depending on your location, you may have rights to:
Access the personal information we hold
Request corrections or updates
Request deletion of your personal information
Opt out of marketing communications
Limit certain types of data processing
To exercise your rights, contact us using the information in Section 14.
8. Security
We use reasonable technical and administrative measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Links to Other Websites
Our website or messages may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. SMS Communications & TCPA Consent
By providing your phone number to Shamrock Valley Landscapes, you consent to receive SMS messages for:
Appointment scheduling and reminders
Estimate updates
Job progress or service notifications
Customer support
Marketing or promotional content
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying "STOP" to any message. Reply "HELP" for assistance.
Your consent to receive text messages is not a condition of purchase.
SMS communications may be delivered through trusted third-party service providers acting on our behalf.
11. California Privacy Rights (CCPA/CPRA)
If you are a California resident and if applicable law requires it based on business size or data thresholds, you may have the right to:
Know what personal information we collect and how it is used
Request access or deletion of your personal information
Correct inaccurate information
Opt out of the "sale" or "sharing" of personal information
Limit use of sensitive personal information
Exercise these rights without discrimination
Categories of Information We May Collect
Identifiers (name, email, address, phone number)
Customer records and project details
Commercial information
Internet activity (IP address, browsing data)
Inferences for marketing or service improvements
To make a request, see Section 14.
12. Additional State Privacy Rights (VA, CO, CT, UT)
Residents of Virginia, Colorado, Connecticut, and Utah may have certain rights regarding their personal information, including the right to:
Confirm whether their data is being processed
Access their data
Request deletion
Request corrections
Obtain a portable copy of data
Opt out of targeted advertising
Opt out of the sale of personal data (we do not sell personal data)
Opt out of profiling in automated decision-making
These rights apply only when required under applicable state law.
To make a request, see Section 14.
13. Legal Protections, Limitations, and Jurisdiction
Compliance Thresholds
State privacy rights described in this policy apply only when legally required based on applicable business thresholds. We reserve the right to verify whether such statutes apply before responding to requests.
No Guarantee of Error-Free Transmission
Electronic communications (forms, SMS, email) carry inherent risks. We do not guarantee that transmissions will be secure, error-free, or uninterrupted.
Limitation of Liability
To the fullest extent permitted by law, Shamrock Valley Landscapes, its owners, employees, contractors, agencies, and service providers are not liable for:
Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Unauthorized access to or alteration of your transmissions
Issues caused by third-party tools, hosting, analytics, or communication platforms
Your use of our website or communication systems is at your own risk.
Indemnification
By using our website or submitting information, you agree to indemnify and hold harmless:
Shamrock Valley Landscapes
Our marketing agency
Employees, contractors, and service providers
from any claims or damages arising from your misuse of our website, forms, or communication systems.
No Third-Party Rights
This Privacy Policy does not create rights enforceable by third parties.
Governing Law
This Privacy Policy is governed by the laws of the State of , without regard to conflict of law principles.
Venue
Any disputes related to this Privacy Policy must be resolved exclusively in the courts of County, .
14. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Shamrock Valley Landscapes
Email: service@svlandscapes.com