Terms & Conditions

Shamrock Valley Landscapes

Effective Date: 12/10/2025

These Terms & Conditions ("Terms") govern your use of the website, forms, communications, and services provided by Shamrock Valley Landscapes ("Company," "we," "us," or "our").

By accessing our website, submitting your information, or communicating with us (including via SMS/text), you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

1. Eligibility

You may use our website and services only if you:

• Are at least 18 years old (or the age of majority in your jurisdiction), and
• Have the legal authority to enter into these Terms.

By using our website or submitting information, you represent and warrant that you meet these requirements.

2. Services We Provide

Shamrock Valley Landscapes provides home or commercial services such as estimates, inspections, repairs, or related contractor services ("Services").

We may provide:

• Online forms to request quotes or appointments
• Phone, SMS, and email communication
• Scheduling and estimate coordination
• Service reminders and follow-ups

Any descriptions of services, pricing, availability, or timeframes are estimates only and may change at any time.

3. No Professional Advice or Guarantees

Information on our website, in our messages, or in any marketing materials is provided for general informational purposes only.

We do not guarantee that:

• Any estimate is final or binding until confirmed in a written agreement or work order
• Any particular result, outcome, or timeline will be achieved
• Our website or communications will be error-free or uninterrupted

All work performed is subject to the terms of a separate written proposal, contract, or work order where applicable.

4. User Responsibilities

By using our website or communicating with us, you agree that you will:

• Provide accurate and complete information
• Not impersonate any person or entity
• Not use the website or messaging channels for illegal, abusive, or fraudulent purposes
• Comply with all applicable laws and regulations

You are responsible for any activity conducted using your devices, phone numbers, or email accounts.

5. SMS/Text Messaging Terms (TCPA/A2P)

By providing your phone number to Shamrock Valley Landscapes, you consent to receive SMS/text messages from us, which may include:

• Appointment confirmations and reminders
• Estimate updates and service notifications
• Job status updates
• Customer support messages
• Marketing or promotional messages

Message and data rates may apply. Message frequency may vary.

To opt out of marketing or other SMS messages, reply "STOP" at any time.

To get help, reply "HELP."

Your consent to receive SMS messages is not a condition of purchase or service.

We may use third-party service providers to deliver SMS messages on our behalf. These providers are not responsible to you for the content of messages and do not have a direct customer relationship with you.

6. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using our services, you acknowledge that you have reviewed our Privacy Policy.

7. Third-Party Service Providers & Technology

We use third-party platforms and service providers to help operate our business, including but not limited to:

• Website hosting and analytics
• Lead capture and customer relationship tools
• Email and SMS delivery
• Advertising and marketing technology

These service providers act on our behalf and may process your information to facilitate communications, scheduling, and marketing. They do not own or sell your personal information.

We and our providers may use cookies, pixels, and similar tracking technologies as described in our Privacy Policy.

8. No Responsibility for Third-Party Sites

Our website, emails, or SMS messages may contain links to third-party websites or resources. We are not responsible for:

• The content, products, or services on those sites
• Their privacy practices or terms

If you access third-party websites, you do so at your own risk.

9. Scheduling, Estimates, and Service Availability

Any dates, times, or price ranges we provide (online, by phone, SMS, or email) are estimates only. Service dates and final pricing may be adjusted based on:

• Site conditions
• Material availability
• Weather or safety issues
• Regulatory or permitting requirements

We reserve the right to:

• Decline any job or project
• Reschedule appointments
• Modify or withdraw offerings at any time

10. Intellectual Property

All content on our website and in our communications, including text, graphics, logos, images, and layout ("Content"), is owned by or licensed to Shamrock Valley Landscapes and is protected by intellectual property laws.

You may not:

• Copy, reproduce, distribute, or modify any Content without our prior written permission
• Use any trademarks, logos, or branding without our consent

You may view and print Content solely for your personal, non-commercial use related to obtaining our Services.

11. Prohibited Uses

You agree not to:

• Use our website or services for any unlawful purpose
• Attempt to gain unauthorized access to any systems or networks
• Interfere with or disrupt the operation of our website or communications systems
• Use automated tools (bots, scrapers) without our express permission
• Send or attempt to send harmful code, spam, or abusive messages

We reserve the right to terminate or restrict access to any user who violates these Terms.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR WEBSITE, COMMUNICATIONS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

WE DO NOT WARRANT THAT:

• THE WEBSITE OR MESSAGING SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
• ANY DEFECTS WILL BE CORRECTED
• INFORMATION PROVIDED IS COMPLETE, ACCURATE, OR UP TO DATE

ANY RELIANCE YOU PLACE ON INFORMATION OR COMMUNICATIONS FROM US IS AT YOUR OWN RISK.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SHAMROCK VALLEY LANDSCAPES, ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENCIES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL
• DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE WEBSITE, SMS, OR OTHER SERVICES
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR (B) ONE HUNDRED DOLLARS (US $100).

Some jurisdictions do not allow limitations of certain damages, so parts of this section may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless:

• Shamrock Valley Landscapes
• Our marketing agency and technology providers
• Our owners, employees, and contractors

from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

• Your use of our website, forms, SMS, or other communication channels
• Your breach of these Terms
• Your violation of any law or third-party rights

15. Relationship with Marketing Agency & Technology Providers

We may work with third-party marketing agencies and technology providers to operate our website, lead systems, and messaging.

These agencies and providers:

• Act solely as service providers on our behalf
• Are not parties to any agreement between you and Shamrock Valley Landscapes
• Have no responsibility for the performance of contractor services

Any disputes about contractor work, estimates, or services are strictly between you and Shamrock Valley Landscapes.

16. Governing Law & Venue

These Terms are governed by the laws of the State of , without regard to conflict of law principles.

Any disputes or claims arising out of or relating to these Terms or your use of our website or services shall be brought exclusively in the state or federal courts located in County, , and you consent to the personal jurisdiction of such courts.

17. Dispute Resolution & Arbitration

To the extent permitted by law, you agree that:

• Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services shall be resolved by binding arbitration, not in court, except that you may assert claims in small claims court if they qualify.
• Arbitration will be conducted on an individual basis and not as a class action.
• You and Shamrock Valley Landscapes each waive any right to participate in a class action or class-wide arbitration.
• The arbitration shall be administered by a recognized arbitration provider under its applicable rules, and held in County, , unless otherwise required by law.

If you do not agree to arbitration, you should not use our website or services.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

19. Contact Us

If you have questions about these Terms & Conditions, you can contact us at:

Shamrock Valley Landscapes
Email: service@svlandscapes.com