Privacy Policy

Shamrock Valley Landscapes

Effective Date: 12/10/2025

This Privacy Policy explains how Shamrock Valley Landscapes ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you contact us, submit information through our website, respond to our advertisements, or interact with our services.

By providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Submit a form on our website
• Call, email, or text us
• Respond to our advertisements
• Interact with our scheduling, estimating, or messaging system
• Connect with us through social media platforms (Facebook, Instagram, etc.)

Personal Information We May Collect

• First and last name
• Email address
• Phone number
• Service address or general location
• Project details, service needs, or comments

Technical or Usage Information

• IP address
• Device or browser type
• Pages visited
• Time spent on our website
• Interaction with ads or links

Technical data may be collected through tools such as analytics services, advertising pixels, cookies, or similar technologies.

2. How We Use Your Information

We may use your personal information to:

• Respond to your inquiries
• Provide estimates and scheduling
• Communicate by phone, SMS, or email
• Send reminders, updates, or service notifications
• Send marketing or promotional messages (you may opt out at any time)
• Improve our website, advertising, and customer experience
• Monitor the performance of our ads and campaigns
• Maintain internal business records

3. Lead Management & Third-Party Service Providers

We use secure third-party platforms and service providers to help us operate our business. These may include:

• Communication delivery tools (SMS, email)
• Customer lead management systems
• Scheduling and workflow tools
• Website hosting and analytics services
• Advertising and marketing platforms

These service providers process information on our behalf and do not sell or own your personal data.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only in the following circumstances:

Service Providers

With trusted service providers who help us operate our business, including:

• Lead and communication management
• Hosting and analytics
• Advertising or marketing services

Legal Requirements

We may disclose information if necessary to:

• Comply with applicable laws
• Protect our rights or property
• Respond to law enforcement or government requests

With Your Consent

We may share information for other purposes that you authorize.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes

Technical or analytics data may be stored longer for trend analysis.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, and tracking tools including (but not limited to):

• Analytics tools
• Advertising and retargeting pixels
• Measurement tools used by social media or ad platforms

These technologies help us understand website traffic and deliver more relevant advertising.

You can disable cookies in your browser settings at any time.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access the personal information we hold
• Request corrections or updates
• Request deletion of your personal information
• Opt out of marketing communications
• Limit certain types of data processing

To exercise your rights, contact us using the information in Section 14.

8. Security

We use reasonable technical and administrative measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Links to Other Websites

Our website or messages may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. SMS Communications & TCPA Consent

By providing your phone number to Shamrock Valley Landscapes, you consent to receive SMS messages for:

• Appointment scheduling and reminders
• Estimate updates
• Job progress or service notifications
• Customer support
• Marketing or promotional content

Message and data rates may apply. Message frequency may vary.

You may opt out at any time by replying "STOP" to any message. Reply "HELP" for assistance.

Your consent to receive text messages is not a condition of purchase.

SMS communications may be delivered through trusted third-party service providers acting on our behalf.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident and if applicable law requires it based on business size or data thresholds, you may have the right to:

• Know what personal information we collect and how it is used
• Request access or deletion of your personal information
• Correct inaccurate information
• Opt out of the "sale" or "sharing" of personal information
• Limit use of sensitive personal information
• Exercise these rights without discrimination

Categories of Information We May Collect

• Identifiers (name, email, address, phone number)
• Customer records and project details
• Commercial information
• Internet activity (IP address, browsing data)
• Inferences for marketing or service improvements

To make a request, see Section 14.

12. Additional State Privacy Rights (VA, CO, CT, UT)

Residents of Virginia, Colorado, Connecticut, and Utah may have certain rights regarding their personal information, including the right to:

• Confirm whether their data is being processed
• Access their data
• Request deletion
• Request corrections
• Obtain a portable copy of data
• Opt out of targeted advertising
• Opt out of the sale of personal data (we do not sell personal data)
• Opt out of profiling in automated decision-making

These rights apply only when required under applicable state law.

To make a request, see Section 14.

13. Legal Protections, Limitations, and Jurisdiction

Compliance Thresholds

State privacy rights described in this policy apply only when legally required based on applicable business thresholds. We reserve the right to verify whether such statutes apply before responding to requests.

No Guarantee of Error-Free Transmission

Electronic communications (forms, SMS, email) carry inherent risks. We do not guarantee that transmissions will be secure, error-free, or uninterrupted.

Limitation of Liability

To the fullest extent permitted by law, Shamrock Valley Landscapes, its owners, employees, contractors, agencies, and service providers are not liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Unauthorized access to or alteration of your transmissions
• Issues caused by third-party tools, hosting, analytics, or communication platforms

Your use of our website or communication systems is at your own risk.

Indemnification

By using our website or submitting information, you agree to indemnify and hold harmless:

• Shamrock Valley Landscapes
• Our marketing agency
• Employees, contractors, and service providers

from any claims or damages arising from your misuse of our website, forms, or communication systems.

No Third-Party Rights

This Privacy Policy does not create rights enforceable by third parties.

Governing Law

This Privacy Policy is governed by the laws of the State of , without regard to conflict of law principles.

Venue

Any disputes related to this Privacy Policy must be resolved exclusively in the courts of County, .

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Shamrock Valley Landscapes
Email: service@svlandscapes.com